Training Results in Customer Care Gains for Taxi Company

Summary


A Doveridge firm is moving up a gear after encouraging staff, aged from 24 to 78, to complete an NVQ training programme.

Family-run Dovelin Cars, took advantage of support from the Learning and Skills Council that helps businesses identify skills gaps and source appropriate training solutions.

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Extract


Training Results in Customer Care Gains for Taxi Company

Dovelin employs 10 people, most of whom have now completed the NVQ Level 2 in road passenger transport.

The training, ...

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